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Cultural Competency & Diversity Training
Section 1-Introduction
Overview (0:39)
Welcome to the course
Who will benefit from the course
Topic of Discussion (1:39)
Element of this Course (0:48)
Section 2- What is culture ?
Definition of Culture (1:13)
Cultural Competency - CC (0:42)
Why do we need CC Training ? (3:18)
Psychology Behind CC (1:57)
Globalization (1:24)
Discussion
Section summary
Quiz
Section 3- Awareness & Categorization of Cultures
Cultural Intelligence
Social Interaction and behavior (5:57)
How to Categorize Cultures (3:18)
Masculity and Feminity culture
Egalitarian vs Hierarchical Culture
Share your thoughts
Section summary
Section 4- Cultural Categorization
Collectivism vs Individualism (1:33)
Quiz
Discussion
Advantages and Disadvantages of Hierarchy in relationships
Hierarchy in Relationships (2:07)
High context and Low context culture (4:09)
Quiz
Section 5- Psychological Misjudgment & Behavior
Ice berg Theory (5:04)
Gender Difference and Global interactions (5:15)
Quiz
Cultural Sensitivity and Gift giving (4:22)
Section summary
Section 6- Approach towards Time
Value of Time cross culturally (3:34)
Monochornic Culture (4:04)
Polychoronic Culture (1:58)
Discussion
Quiz
Section summary
Section 7- Application of Training
How to Develop Cultural Intelligence
Steps Towards cultural competence (4:50)
Diversity in Education (2:27)
Counseling & Therapy (1:22)
Cultural & Religious Diversity
Creating a pluralistic Society
Quiz
Section 8- Cognitive Bias ( Harm and Benefits)
Biases and Benefits
Type of Biases (2:06)
Confirmation Bias (2:26)
Discussion 1
Reading Material
Share your thoughts
Section summary
Section 9- Analyze Biases
Optimism Bias (2:02)
Discussion 2
Excessive Pessimism (1:39)
Discussion 3
Self-Serving Bias (3:58)
Discussion 4
Quiz
How to overcome excessive pessimism
Section 9
Availability Heuristic Bias (1:52)
Discussion 5
Conclusion (3:10)
Certification
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